With our busy season coming to end, it’s everyone’s favorite time of year…Flash Sale time! If you have liked our Facebook page (www.facebook.com/pigeonforgetncabins) you may have seen our randomly posted “Flash Sales” – extremely discounted deals on cabins for people who can travel on a day or so notice. This blog contains all of the information you need to know about Flash Sales, including how they work, why they do them, and the best ways to win!
What are Flash Sales?
If we see that a cabin is unbooked for an upcoming set of dates, we will sometimes post the cabin to our Facebook page for an extremely discounted price. Prices are often slashed to $30 dollars a night on a cabin that is regularly $100 dollars per night or more! Unlike normal reservations, Flash Sale prices include all taxes and fees. Cleaning, hot tub and reservation costs are already included in the price…there are no hidden costs or gimmicks.
Why do you post them?
The Flash Sale price typically only covers part of our actual cost. We post them because we love to give our fans good deals, and our fans frequently ask for Flash Sales! Even though Pigeon Forge TN Cabins does not make a profit on the Flash Sales, we would rather see a cabin be occupied than vacant. Our Flash Sales are a great way to publicize our owner’s cabins and increase interest in the property.
How do you win?
Typically, we post a Flash Sale with one day notice. The Flash Sale post will designate a time to call (for example, 7:00PM Eastern Standard Time) and the winner is the first caller at the designated time. Early calls are not accepted and will not be winners! Our reservationists use an online clock to determine the winner, and that link will be posted in the comments section of each Flash Sale for you to follow along. Be aware that there is an automated message when you call our line (1-866-513-7885), so time your call correctly in order to be the first caller through.
You hung up on me/I didn’t get through/I was put on hold.
Please understand that our office only has three to four reservationists on staff at one time. Weekend Flash Sales are especially popular and we often receive dozens of calls for them. Our phone lines light up beginning about one minute before the Flash Sale goes and continue to ring for minutes afterwards. Our reservationists do their best to ensure every customer is answered, however, there may be instances where you are put on hold or hung up on. If this happens, do not fret – you were not the winner and we did not take the Flash Sale from you! Our employees often ignore early and late calls in order to ensure the first caller at the designated time is the winner. Please understand that the girls on the other side of the phone line are taking call upon call and are managing the process the best way they can.
Can dates be changed? When is payment due?
Flash Sale dates are inflexible – the posted prices will be good only for the dates of the Sale. Payment will be due at the time of reservation – please have your credit card in hand when you call to make this process easier! No cancellations are allowed and no refunds will be given to Flash Sale winners.
We understand that not all of our fans can travel on short-notice and try to offer plenty of deals and specials for those guests who need a little more planning time. We do our best to offer a variety of cabins in our Flash Sales, and try to offer pet-friendly, mountain view, river view, and one bedroom cabins all the way to large group rentals. We hope that you can take advantage of one of our Flash Sales and come see us in Pigeon Forge, Tennessee!