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Pigeon Forge Cabins
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Cabin Rental Policies
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TO RESERVE A CABIN: |
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Payment in full is required if you are checking in within 30
days. Your credit card will be charged. If your reservation is within 6 months,
half of the balance is due at the time of reservation. The remaining balance is
due 30 days prior to your arrival. If making a reservation beyond 6 months, one
night's rental is due at the time of the reservation. Half of the remaining
balance is due 6 months prior to your reservation. The remaining balance will be
due one month prior to your reservation. All balances are due within one month
of the reservation. You will be charged a $45.00 reservation fee, $20.00 hot tub
fee and a cleaning fee (amount will depend on the size of the cabin). These
charges will be included in your total that is given to you at the time of
reservation.
A signed copy of the Reservation Agreement must be in our office the same day
that you make your reservation. A Security Deposit and Wavier is required for 3
bedroom and larger cabins and must be on file in our office.
A reservation confirmation will be sent after the first deposit is received and
confirmed through payments. Acceptable payment methods include check, credit
card or money order. Checks must be in our office 30 days in advance of
check-in. No payments will be refunded. There are no cancellations. |
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Cancellation Policy: |
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If we can re-book your
cabin dates, then we will refund your money the amount
for which it was re-booked. There is a $25.00 charge for
cancellations, moving cabins, or moving dates.
You cannot cancel or move dates within 2 months of your
reservation date. Cabins 5 bedrooms and larger cannot be
canceled within 4 months of your check in date.
We will call you two days prior to your check-in with
the key code to your cabin. The key code is all you need
for check-in. You do not have to check-in at our office.
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CHECK-IN IS AT 4PM. CHECK-OUT IS BY 11AM. |
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(A charge will be placed on
your card if you check in early or out late.)
Understand that by renting and staying in our cabins you
are accepting full responsibility for all damages and/or
stolen items. All damages will be the responsibility of
the reserving party and their credit card will be
charged for any violations. Any excessive cleaning will
be billed to you.
Before your departure, place towels and sheets in
bathtub (no comforters). All dishes and cookware should
be washed and returned to the cupboards, and garbage
sealed in plastic bags provided and placed in outside
containers. Please leave the hot tub temperature turned
down. Place the air-conditioning temperature to 85, or
the heat to 65, in the AUTO position only.
If you happen to leave something behind, there will be a
minimum of a $25 charge to return the items to you.
We are not responsible for weather conditions.
Four-wheel drive and chains may be required during
winter months. Every effort will be made by Cabins For
You to correct any problems you may encounter during
your stay, however there are no refunds.
For after hours assistance with your cabin rentals, call
our office at 1-800-684-7865 ext. #4 and leave a
message. Someone will call you shortly thereafter. Our
office hours are Monday through Friday from 8am-9pm,
Saturday 1pm-7pm and Sunday from 1-9pm. Unfortunately
appliances, air conditioners, refrigerators,
televisions, hot tubs, etc., occasionally malfunction.
We cannot guarantee them to perform 100% of the time. We
do however, guarantee to correct the problem as soon as
possible....DURING NORMAL BUSINESS HOURS. Please
remember if you call as early as possible (9am) we can
work out a resolution faster. No refunds will be given
for malfunctioning equipment or power outages. |
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Our after hours emergency number is 1-800-684-7865 ext.
#4. |
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After hours are 9pm-8am.
The use of this number is for an incident involving a
threat to life or property (such as fire, broken water
pipes, non-working furnace in cold weather).
Malfunctioning equipment including hot tubs, burned out
light bulbs, insects, etc. are not emergencies. For life
threatening emergencies call 911. |
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Hot tubs |
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Please remember there are
certain health risks that are associated with using a
hot tub. Our housekeepers drain, sanitize, refill and
replenish chemicals in all tubs prior to your arrival
therefore it may not be warm till later that evening.
Hot tub covers are for insulation purposes and are not
designed to support a person or persons. DO NOT STAND ON
THE HOT TUB COVERS, they will break and you will be
charged for replacement. Remember when not using the hot
tub, leave the cover on so the hot tub will stay warm
and debris will stay out. Please shower before using the
Hot Tub as some body lotions/etc. mixed with the hot tub
chemicals can cause a rash on your skin. We are not
responsible for any jewelry or clothing damage if worn
in the hot tubs.
A
MINIMUM FEE OF $500.00 will be charged if BUBBLES, BATH
OILS, OR ANY OTHER FOREIGN SUBSTANCE is used in the hot
tub or swim spas. |
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SMOKING OR PETS ARE NOT ALLOWED IN THE
CABINS.
**Pets are allowed in Pet Friendly cabins for a fee of
$50.00. |
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If you
have read and understand and agree to all the rental
policies
outlined here by Cabins for You, click the link below to
proceed to the reservation agreement. |
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Cabin Rental Reservation
Agreement |
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